Scott Kleckner and Spencer Michael led this Rising Tides Live conversation focused on Why Hospitality, where restaurant operators, creators, technologists, and entrepreneurs shared why the hospitality industry continues to pull them back despite the chaos, pressure, and unpredictability that comes with it.
Scott Kleckner and Spencer Michael led this Rising Tides Live conversation focused on Why Hospitality, where restaurant operators, creators, technologists, and entrepreneurs shared why the hospitality industry continues to pull them back despite the chaos, pressure, and unpredictability that comes with it. From restaurant operations and catering to podcast production, technology, and customer experience, the group explored how hospitality is ultimately about making people feel seen, valued, and cared for. The conversation reinforced a common theme throughout the community: hospitality is not limited to restaurants. Whether through service, storytelling, leadership, or small unexpected gestures, creating meaningful human connection remains one of the most valuable skills in any business.
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